At Gym.com.bd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, social media pages, or physical showroom.
1. Information We Collect
When you use our services, we may collect:
- Personal Information: Name, phone number, email address, billing/delivery address.
- Payment Information: Mobile banking (bKash, Nagad), debit/credit card details (processed securely by payment gateways, we do not store card data).
- Usage Data: IP address, browser type, device type, and activity on our website.
- Communication Records: Messages via email, phone, Facebook, or Instagram.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Communicate regarding purchases, offers, or support.
- Improve website, showroom, and customer service experience.
- Send marketing updates (only if you consent).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share limited data with:
- Delivery partners to ship your products.
- Payment gateways for secure transactions.
- Service providers for installation, warranty, and after-sales support.
- Legal authorities if required by law.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data. Online payments are processed using secure, encrypted channels. However, no system is 100% secure, and we encourage you to also take precautions with your personal information.
5. Cookies & Tracking
Our website may use cookies to:
- Enhance browsing experience.
- Remember your preferences.
- Analyze traffic and improve services.
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
As a user in Bangladesh, you have the right to:
- Request access to your personal data.
- Ask for correction or deletion of your data.
- Opt-out of marketing communications at any time.
7. Third-Party Links
Our website and social media may include links to third-party websites. We are not responsible for their privacy practices.
8. Changes to Privacy Policy
We may update this policy from time to time. The revised version will be posted on www.gym.com.bd with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: gequipmentbangladesh@gmail.com
📞 Phone: +8801615980395
📍 Address: Salna, Gazipur, Bangladesh
